Superfast PerformanceWe understand that speedy website performance is a must for any serious online business, so we take great care in making sure our servers have plenty of capacity spare (CPU, RAM, diskspace) - protecting our websites from a 'throttling' of resources whereby performance is slowed due to server overload.
We do not burden any one server with more than 50% load (average RAM usage) and carefully monitor CPU logs. We purchase a brand new server when our resources exceed our strict levels of capacity.
Bottom line: many happy website owners, quiet tech. support phones.